In an emergency, dial 999. Ask for ambulance, police, fire or coastguard. Do that first, before you read anything else on this page.
Help takes longer to reach Mull and Iona than it does in a town. That is why the islands have a network of public access defibrillators, five Community First Responder networks and a helipad beside the community hospital at Craignure. This section says where those things are and who to call.
TO CONFIRM: This section has no owner and no review cycle. Emergency pages that drift out of date are worse than no page at all. MICT needs to name a member of staff who checks and re-dates every page in this section, and how often.
If someone is seriously ill or injured
- Dial 999 and ask for an ambulance.
- Stay on the line. The call handler will tell you where the nearest public access defibrillator is and will send a Community First Responder if one is free.
- Send someone else for the defibrillator if you can. Do not leave the patient alone to fetch it yourself unless there is no one else.
Calling 999 is not optional when you use a defibrillator. The machine treats the heart. It does not bring an ambulance.
Where to go next
- Defibrillators – what to do first, and where the machines are.
- Helipads – the helipad at the community hospital and how air transfers work.
- Emergency contacts – coastguard, police, doctors and out-of-hours care.
- Travel – where to check ferries, buses, roads and weather warnings.
- Key contacts – power cuts, water, the council, health centres and MICT’s own teams.
TO CONFIRM: The five cards in the essential-info-grid pattern are set out above in this order. Confirm the order, the short description on each card and whether any sixth card is needed, for example fire or mountain and coastal rescue.
What this section is not
These pages point you to the right number. They do not carry live service updates, and nobody at MICT monitors them out of hours. In an emergency, dial 999.